What We Audit
The five domains of a Lumen Assure audit.
A half-day on-site visit — observation of a real entry cycle, staff interviews, document review, and a walkthrough — assessed across five domains, followed by a written report with prioritised findings, quick wins, and longer-term recommendations.
Access control & entry procedure
How people actually get into the building — and what happens when someone unknown tries.
Front-of-house procedure & consistency
Whether the desk runs the same way on every shift, or depends on who happens to be on duty.
Incident & information handling
What happens when something feels wrong — and what the desk gives away without meaning to.
Physical layout & procedural interaction
Where the building's layout quietly works against the written procedure.
Staff readiness & training
Whether the people at the desk have been given what they need to apply the procedure with confidence.
Scope
What this is — and isn't.
We audit the human and procedural side of building security. Three things sit deliberately outside our scope: