Pilot Programme

A limited number of pilot audits for London buildings.

Lumen Assure is a new consultancy. To build our track record the honest way, we're offering a limited number of pilot audits at a reduced rate — in exchange for a testimonial and permission to reference the engagement once you've seen the report. That's the whole arrangement, stated up front.

Book a Pilot Audit

What you get

A half-day on-site audit
Observation of a real entry cycle, staff interviews, document review, and a walkthrough of the building.
A written report
Prioritised findings, quick wins, and longer-term recommendations, in plain language.
A short debrief
A conversation after you've read the report, so you know what to act on first — and why.

What we ask

A reduced engagement fee
Priced by building size and complexity, so we quote after a short call — we don't publish fixed pricing.
An honest testimonial
Once you've read the report — your words, not ours.
Permission to reference the engagement
As a case study, and only with your written approval of what's said.

Founding Pilot Programme

No case studies yet — deliberately.

Early case studies are added here as pilot audits complete. Until then, we'd rather you judge us on our methodology and the evidence below than on claims we can't yet back up.

Backed by Data

The data backs up what we see on site.

71% of organisations report feeling at risk of a physical breach from tailgating.

Source: Boon Edam Security Entrance Trend Report

71% of organisations have already experienced a physical security breach, commonly via tailgating.

Source: Ponemon Institute physical security research

15% of organisations actually track tailgating incidents — most have no idea how often it happens.

Source: Boon Edam Security Entrance Trend Report / Security Magazine

85% of concierge and security staff surveyed said they don't fully know the security procedures for their site and when to apply them, relying instead on their own judgement in the moment.

Source: independent survey of 20 concierge and security staff in London, conducted by Lumen Solutions Management

FAQ

Questions we're asked before booking.

What does the pilot include?

A half-day on-site visit — observation of a real entry cycle, staff interviews, document review, and a walkthrough — followed by a written report with prioritised findings, quick wins, and longer-term recommendations, plus a short debrief.

What does it cost?

We don't publish fixed pricing, because it depends on your building's size and complexity. Pilot audits run at a reduced rate — get in touch and we'll give you a clear quote after a short call.

Why offer a pilot at all?

We're a new consultancy. Rather than overclaiming, we're building our track record openly: a limited number of audits at a reduced rate, in exchange for an honest testimonial and permission to reference the engagement.

What's not covered?

A pilot audit is not a fire risk assessment, a technical CCTV or alarm review, or a compliance certification. We provide professional observations and recommendations, not a pass/fail sign-off.

Who sees our findings?

You do. The report is confidential, and nothing about your building is referenced publicly without your written permission.

How disruptive is the visit?

Half a day, arranged around your shift pattern. Most of the visit is quiet observation and short conversations with staff — the building runs as normal.

Book a pilot audit call.

Our online booking calendar isn't live yet. Contact us and we'll arrange a time that works around your building's shift pattern.

Contact us to arrange a time